To the Rochester community and clients of Brighton Animal Hospital:

We firstly want to express our appreciation to our loyal clients who have been a pleasure to work with and respectful to our staff.

This letter is to notify you of our newly enforced Zero Tolerance Policy: It has come to our attention that our medical and support staff are not being treated with the respect and kindness they deserve, and in fact, have been pushed to tears in several instances. It is disheartening that we have been forced to tolerate this unfair treatment in person, over the phone, and online. Our limited staff works tirelessly to be accommodating and provide the absolute best care that we can for your pets. Any form of abuse to our team is not only distasteful, it is unacceptable. If any of our staff members experience this treatment, clients will no longer be able to receive care for their pets at our facility.

Unfortunately, at this time, due to our overwhelming volume of patients, we are fully at capacity. Therefore, we are not accepting new clients and are unable to take referrals – this includes family members, friends and associates of current clients. We would love to care for every pet in Rochester, but we are only realistically able to provide first-rate care for our existing clients and their pets. If you are an existing client, we are still able to take on any new pets that you welcome into your home, so long as you will always be the pet’s primary owner. Please note that we are typically booked out for 1-2 months for new patient exams.

Our medical team is aware of the current city-wide shortage of veterinarians and emergency/urgent services. With our present staff, we are unable to integrate emergency hours into our hours of operation. However, we are able to provide a list of emergency/urgent care facilities in the area.

Thank you to the clients who have continued to show us grace, compassion and understanding. We appreciate your support and kindness more than you know. We will continue to ensure your beloved pets are exceptionally cared for.

Warmest Regards, Brighton Animal Hospital Doctors and Staff

Testimonials

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We have the best clients and patients!

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Been a client here for more years than I can count. It’s out of our way to get to their location, but we won’t switch because we love it there. Everyone has always been very kind and helpful. Thank you all!
Rebecca S.

The Dr’s and the staff are all wonderful! I often have many questions and always hope I’m not driving them crazy, but they are so patient and kind. A special thank you to Dr. V 😊, he has seen my precious puppy mill Yorkie through some tough times. You can trust your canine family members to this wonderful hospital and know the Doc’s and their loyal staff will always do what’s best for your pets. 😊🐕🐾🇬🇧

Diana R.

I’ve been taking my pets here for more than 40 years, and they are always kind and professional and compassionate. We see Dr. Miner now and he cares for us and our pets as though we are family. We travel a distance to continue receiving his services because we trust his decisions and appreciate his ability to work with us when needed. Our pets can’t tell us what’s wrong but we figure it out and Dr. Miner is patient and encouraging.

Susan K.

We have been going here for 17 years with different dogs. They are great doctors and staff is always kind and courteous.

Kelly T.

We have been going to Brighton Animal Hospital for years. The staff is amazing!! We just recently lost one of our pups. Everyone there sincerely showed so much compassion for our loss. Thank you All so much.
Leanne M.

We’ve been going to Brighton Animal Hospital since getting our dog as a puppy five years ago. Friendly courteous staff and accessible appointments. I accidentally showed up 4hrs before my scheduled appointment one time and they still saw me. Clean rooms as well.

Jae Y.

Dr Hawkins, and Dr Miner are amazing. Caring, dedicated, honest…. couldn’t ask for better doctors than “the dream team” at Brighton Animal. Thank you for all you do!

Rachel S.

My dog is a new patient of Dr. Foley’s. He was informative, compassionate, and took his time answering all my questions. We are very happy with the care that was provided! 🙂

Rebecca S.

The Doctors are the best. I have been going there for over 35 years

Jane D.

Contact Info

Phone: 585-586-1462
Fax: 585-586-7848
Email: mail@brightonanimalhospital.com

Location

723 Linden Ave
Rochester, NY 14625

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Hours

Mon & Wed: 8:30 AM - 8:00 PM
Tues, Thurs, Fri: 8:30 AM - 6:00 PM
Sat*: 9:00 AM - 2:00 PM
Sun: Closed

* Saturday doctor appointments available
9 AM - 12 PM by appointment