Refill Request

Request a refill on your pet’s prescription online.


Please complete the following form to request a refill. It can take 24-48 business hours to process your request, longer for special order items. If there are any problems with us processing this request we will give you a call on the next business day. Orders received on Saturday/Sunday may not be processed until Tuesday. If you need your medications sooner please give us a call.

Contact Info

Phone: 585-586-1462
Fax: 585-586-7848
Email: [email protected]


723 Linden Ave
Rochester, NY 14625

Have a question?

Get in touch! Complete the form below, and a member of our team will be in touch with you shortly. If you're in need of immediate assistance, please contact us at 585-586-1462.

Ready to come see us?

Call us now to schedule your next appointment. We look forward to seeing you soon!


Mon & Wed: 8:30 AM - 8:00 PM
Tues, Thurs, Fri: 8:30 AM - 6:00 PM
Sat*: 9:00 AM - 2:00 PM
Sun: Closed

* Saturday doctor appointments available
9 AM - 12 PM by appointment