Please note: Friday June 7th we will be closing early, 9-noon for appointments and 1 pm for medication pick ups. 

To the Rochester community and clients of Brighton Animal Hospital:

We firstly want to express our appreciation to our loyal clients who have been a pleasure to work with and respectful to our staff.

This letter is to notify you of our newly enforced Zero Tolerance Policy: It has come to our attention that our medical and support staff are not being treated with the respect and kindness they deserve, and in fact, have been pushed to tears in several instances. It is disheartening that we have been forced to tolerate this unfair treatment in person, over the phone, and online. Our limited staff works tirelessly to be accommodating and provide the absolute best care that we can for your pets. Any form of abuse to our team is not only distasteful, it is unacceptable. If any of our staff members experience this treatment, clients will no longer be able to receive care for their pets at our facility.

Unfortunately, at this time, due to our overwhelming volume of patients, we are fully at capacity. Therefore, we are not accepting new clients and are unable to take referrals – this includes family members, friends and associates of current clients. We would love to care for every pet in Rochester, but we are only realistically able to provide first-rate care for our existing clients and their pets. If you are an existing client, we are still able to take on any new pets that you welcome into your home, so long as you will always be the pet’s primary owner. Please note that we are typically booked out for 1-2 months for new patient exams.

Our medical team is aware of the current city-wide shortage of veterinarians and emergency/urgent services. With our present staff, we are unable to integrate emergency hours into our hours of operation. However, we are able to provide a list of emergency/urgent care facilities in the area.

Thank you to the clients who have continued to show us grace, compassion and understanding. We appreciate your support and kindness more than you know. We will continue to ensure your beloved pets are exceptionally cared for.

Warmest Regards, Brighton Animal Hospital Doctors and Staff


Your safety comes first.

The Brighton Animal Hospital welcomes you and your pet back into our hospital!

We are excited for things to slowly get back to normal. We are still taking serious precautions to safeguard you- our client – as well as our staff.

Starting Monday, June 8, 2020, we will be resuming appointments in the hospital. Please review the following helpful appointment guidelines:

  • Only 1 client will be permitted in the building per pet appointment.
  • Masks/face coverings will be required for the humans
  • Be mindful of social distancing guidelines – 6 feet apart.
  • We will continue to book curbside appointments and drop off appointments for those who are not comfortable coming into the hospital.

How to check-in:

  • Call into the hospital at (585) 586-1462 or
  • Sign in using the check-in sheets provided by a door greeter
  • Leave us with a cell number so the front desk and doctor can reach you. We will contact you when the exam room is ready for you to come in.

We sincerely appreciate all your patience, and patronage as we have navigated the pandemic. We hope we can continue to provide excellent, compassionate service to you and your pet, and we look forward to seeing you – socially distant and in a mask, soon.

Contact Info

Phone: 585-586-1462
Fax: 585-586-7848
Email: [email protected]


723 Linden Ave
Rochester, NY 14625

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Call us now to schedule your next appointment. We look forward to seeing you soon!


Mon & Wed: 8:30 AM - 8:00 PM
Tues, Thurs, Fri: 8:30 AM - 6:00 PM
Sat*: 9:00 AM - 2:00 PM
Sun: Closed

* Saturday doctor appointments available
9 AM - 12 PM by appointment